NavAid Technical Services will prepare and implement an Integrated Support Plan (ISP) that establishes the essential information required to initiate and maintain a comprehensive logistics support program for the life cycle of the fielded systems. The ISP shall be a living document that NavAid Technical Services will use to manage the Integrated Logistic Support Program (ILS) activities for “Customers” Fielded Systems.
The ISP addresses key activities including:
- Maintenance and Support Planning
- Second Level Engineering Support Services
- Supplying, Replenishing and Repairing Spares
- Reliability, Maintainability, and Availability (RMA) Tracking
- Configuration Management
- Notification of and Supplying Engineering Changes
- Notification of and Supplying Software Upgrades
- Maintain Customer Support Service Records and Provide Reports
- Provide Technical Support
- Packaging, Storage, and Transportation of System Components